Refund and Return Policy

Refund Policy

Refund requests can be raised for non-delivery, damaged products, or wrong items received. After verification, eligible refunds are credited to the customer wallet.

Return Policy

If an issue is reported within the allowed support window, our team reviews it and provides suitable resolution. Depending on the case, this may include replacement, refund, or order-level adjustment.

Important Notes

• Wallet credits are issued only after claim validation.
• Wallet balance cannot be withdrawn as cash unless explicitly permitted by platform policy.
• Please keep product packaging and proof images until your claim is resolved.

Doorstep Heavy-Bag Delivery

We specialize in delivering large and heavy bags right to your doorstep so you do not have to carry that load yourself. This makes routine bulk shopping easier, safer, and more convenient.