Terms and Conditions

Acceptance of Terms

By accessing or using Grihan, you agree to these terms and any policy updates posted on the platform. If you do not agree, please discontinue use of the service.

Account and Eligibility

• You must provide accurate account and delivery information.
• You are responsible for account activity and OTP confidentiality.
• Users must be legally eligible to enter into a binding agreement.

Orders, Wallet, and Delivery

Orders are processed after successful payment or wallet deduction, based on available stock and serviceability. We deliver directly to your doorstep, including large and heavy product bags, so customers do not need to carry excessive load.

Pricing, Changes, and Liability

We aim to keep product details and pricing accurate, but occasional errors may occur and can be corrected. Service delays due to factors outside our control may happen, and liability is limited to the extent allowed by law.